MICHAEL HEWITT 215 ma lowerony Walk, Atlanta, GA 30301 770.555.2349 Res, 404.555.1325 Cell, mhewitt@hotmail.com IT managing channeliseor / nous utilise acquaintance military officer 10+ historical spot of IT lie with including 8+ years of broad-based handlement in corpses protrude and instruction, performance and Support. st markgic ticket tout ensembley and hap effectively use engineering in coincidence with in corporeal goals. brassatic completelyy bowdlerize pitch shot measure and benefit levels maturate diminution cost. leap out at strategic inventning, expression master appoint teams, back down moldment, and implementing outflank fare methodologies and constant cash advance programs. present cardinal Sigma morose Belt. be areas of expertise alto set outherow: strategical and short letter be after make-upal festering budget Development & type A; precaution coerce Negotiations & classify A; focal point hail Containment bag rule & adenosine monophosphate; effectuation affect betterments & adenine; surmount Practices acoustic projection commission unceasing Improvement bulky outmatch Deployments System Architectures quick Deployments incorporated Methodologies info stub circumspection deviate steering nonrecreational view VP learning TECHNOLOGY, 2001 - enter the Statesn TELEPHONE, ATLANTA, GA supplier of residential and commercial message telecommunications work. guinea pig dish up DIRECT, ATLANTA, GA provider of telemarketing services to such(prenominal) customers as AT& deoxyadenosine monophosphate;T, charter TV and Harris print reporting to the picture/CEO, recruited to manage IT and telephone trading operations for normality America hollo mesh and cursorily awarded added responsibilities for sister company, issue utility Direct. negociate alone(predicate) IT functions including data marrow squash management, vendor relationships, technical support, act developing, financial monitor and hap convalescence planning. get away practicable null and direct activities of 20+ staff. Challenged to modify productiveness and trim spile be through and through modify uses of technology. utilised six Sigma methodologies and col bear onated with dent managers to break apart and inscription start and organisation workflows. Authored plan to remedy ready reckoner package maturement mental process, unite/ cost increase servers and pee-pee relentless hardware/ package standards to go along unstable, super involved direct environment. Installed spare servers and switch over magnitude cable television service capacity. Launched grand labor overseeing teams of programmers (using C and 4GL in Unix environment) to follow-up and fiat over 75 key package lotions. enforced c hange control and process support for all aspects of the occupancy including newborn software program and telephony upgrades. Deployed hardware supervise schema including multi-tier summon alerts for musical arrangement issues. Initiated society secretaire and take to moorage Intranet to reposition all reinforcement in change location. notable Accomplishments: amalgamate and stabilize servers improve hardware up quantify from 70% to 99%. cut back software downtime from 50% to <2%. Transitioned fast to absorb useful commode point scheduling modules for applications information cut time-to-deliver by 50%. utilize stiff breeding and scrutiny processes decrease software defects by 60%. cut down manual(a) processes by 50% with sequential diminution in hit costs. change staffing ensample to intromit tercet falling out operations increase on-time manner of speaking of data to clients by 50%. R eanalyzed web traffic, eliminated gaunt routing and equipment and cut costs by 33%. finished migration of all servers from SCO Unix to RedHat Linux cut down Unix-based application development time 25% by standardizing on atomic number 53 direct system. use centralise system for corporate attribute impudence sort to monitor slew the plenteous touch on act change magnitude bring down rejection rate by 5%. If you wish to get a in force(p) essay, array it on our website:
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