Management and Leadership Principles Peter F Drucker

Management and Leadership Principles Peter F DruckerIntroduction about Peter F DruckerPeter F Drucker, the father of modern management was a social commentator and preeminent business philosopher. Born on November 19, 1909, this management consultant wrote books and other scholarly articles, exploring the ways in which businesses governments and the non-profit sectors of society get organized. His characteristic between management and drawing cardship has been a popular topic for debate for several years now.Leadership doing the right thingsLeadership acts as a animate being in servetling on the best course of action to take- what ar the things that should be d ane to reach our targets? But according to Druckers philosophy, leadership is strong and happy when the leader thinks through questions like Of those things that would make a difference, which are right for me?By doing the right things, he retrievet that effective leadership is considering the come withs mission, desc ribing it and openly establishing it. It is a leaders job to set clear goals for the company and define the standards needed to be maintained while achieving the goals. Being sensitive that he is not in break of the universe, he has to make compromises. This, however, he does once he has thought of the right and the desirable.Drucker defines leadership as mundane, unromantic and boring. Its essence lies in performance. Effective leaders forbear on checking their performance against the achievement of their goals. This practice helps them to analyse their choices and decide on what is important and needs immediate attention. It also assists them in identifying their strengths and recognizing their weaknesses. Regarding this, Drucker saysI have seen a great many people who are exceedingly good at execution, but exceedingly poor at picking the important things. They are royal at getting the unimportant things done. They have an impressive record of achievement on trivial matters.Se tting the right kind of goals plays a significant role in developing a successful leader. It is of extreme importance to set realistic achievable goals which fit in with the over each mission, keeping in judgement the external constraints such as political, economical, and financial and internal constraints such as the current resources available and the interpersonal issues.In accordance with this statement of his, lies the aspect of debt instrument within leadership. Rank and privilege is not the nucleus to leadership. It is, in fact, the nose out of responsibility that the leader feels and exhibits that represents strong and reliable leadership. Hence, a successful leader is one who takes initiative to tackle a task and uses the deed overn resources optimally to derive maximum benefit. Drucker claims Americas chief of army staff in World War II, ecumenic George Marshall, became a productive leader through responsibility and diligence. Such kinds of leaders do not fear the self-determined subordinates. Instead, they encourage their juniors, assisting them to reach their potential and accomplish all that they are capable of.Being ambitious for a leader is far smaller a risk than being mediocre. An effective leader is also aware of the consequence that organizations face in case of the leaders impeachment. In regard to this, Drucker rightly saysAn effective leader knows that the ultimate task of leadership is to create sympathetic energies and human visionDrucker at one point stresses over the effectiveness that every leader is expected to possess. Be it in a government agency, a hospital, a business, a labour union, a university or army, a leader seems to bear high intelligence and imagination only seconds it. Yet he lacks the racy link between his effectiveness and his intelligence, imagination or knowledge.However, many leaders come in contact with the dangerous near successes traps which usually revolve slightly the mindset that one big push is all that is needed now. At such a stage, a leader should critically ask himself When should I fit pouring resources into things that have achieved their purpose? This clearly shows that an essential leadership task is knowing when something has been used to its fullest, with maximum benefit derived. Once this is discovered, a good leader would know that now is the time to stop and move on to newer things because there are no more returns to be enjoyed. To this, Drucker claims to have advised his friend deform Wareen, in these wordsDont tell me what youre doing, Rick. Tell me what you stopped doing.A successful leader also manages to earn the utmost trust of his followers. This does not necessarily mean that the followers are expected to like him and agree with him at every point. Instead, Drucker finds the reflection of it in the term integrity- followers should know that their leader means what he says. He should be a man of his words. Hence, leadership calls for congruency in be liefs, words and actions. And it should be consistent as he saysEffective leadership- and again this is very senescent wisdom-is not based on being clever it is based primarily on being consistent.Management doing the things rightManagement as an institution has emerged promptly and has had a huge impact so far. It has altered the social and economic structure of the developed countries. It has also impacted countries which participated in these economies as equal. Few executives get by the tremendous force that management has.According to Drucker, management follows leadership. It involves doing what has been pointed out by the leader. It is not a bag of techniques and tricks. Neither is it a bundle of analytical tools such as those taught in business schools. Management, with its successes and problems, is rather based on a few basic principlesManagement is about human beings. It is a critical, determining compute for organization which teaches people to perform with cooperat ion, capitalize on their strengths and ignore their weaknesses.Management is rooted in culture since it involves bringing people closer in a common venture. Finding parts of history, tradition and culture which can be used as the management elements is the basic challenge faced by the managers in developing countries.Commitment to common goals is essential for any opening move to function successfully. Clear objectives defining a common vision is a prerequisite to its success. A manager is expected to think carefully and then set objectives, goals and the values to be demonstrated which he can later exemplify. Once the manager has determine a well rounded mission statement and goals and communicated it effectively at every level of the organization, there is a good chance that the venture exit succeed. This is because all employees will have a sense of direction which will make them aim at a common objective.Growth and development of the endeavor and each of its members also res ults from management. Training and development should be established on all levels of institution.Communication and individual responsibility are the basis upon which any enterprise flourishes. All the people working in it, from divers(prenominal) backgrounds and possessing different skills, should be working towards reaching a common aim, cooperating with each other simultaneouslyThe sum of output does not depict the performance of management and neither that of enterprise. It is in fact elements like market standing, innovation, productivity, development of people, quality and financial position which give a clear picture of the performance and survival of an enterprise.The enterprise is different with regard to its insides and outsides. The result only exists on the outside, which, for a business would be a satisfied customer. Lying on the insides of an enterprise are only its costs.Managers who understand these principles and adopt them in their course of action will develop i nto achieving managers. Thus by doing the right things, Drucker meant that a perfect manager is one who gets things done cost-effectively.Management has different dimensions to it and one of these is managing people. Drucker initially believed that there has to be one well delineate way to manage people. But the work of Abraham H. Maslow in his book Eupsychian Management deeply influenced him and he became an immediate convert. Maslow had given enormous evidence about how different people should be managed in different ways.Argument ComparisonIt has been quite a fascinating debate as to whether leadership and management can co-exist. some other similar questions in this context are concerned with which of the two is more important. Evidence suggests that both are vital for any organization. And both can co-exist. In fact, the relationship between leadership and management can be described as being interdependent. By comprehending the difference between the two and sticking to th eir core structure, a leader and a manager together, can make the workplace much more productive.Stephen Covey demonstrates the difference between leadership and management by observing the pattern of functioning of a corporate leader. He spent most of his time managing day to day operations. To ensure maximum production, he worked with his managers, zesty with them. This was prior to learning about leadership. Once he got enlightened with the whole idea behind leadership, he quit taking care of the day-to-day operations. Instead, he explored the trends, examined data and began investigating ways for his company to remain competitive. In order to achieve this, he began setting strategic objectives for growth. As a result, corporate simoleons rose beyond 50% within a year, after years of sluggish pace at which the company grew.This example visibly shows how leadership lessened when the leader was trying to fill a managers place too. Once he established strong leadership with focus on the achievement of strategic objectives, his company further progressed. Thus, it verifies that management is all about assessing the strength and weaknesses of people and assigning them adequate tasks to reach the optimum output ( capacity) where as leadership involves defining the set of actions needed to finish off those tasks and provides the drive, creates the energy to remain focused (effectiveness). Drucker at one place saidEffectiveness (leadership) has to do with quality-the right direction and efficiency (management) has to do with time.ConclusionTo conclude, it is justified to say that both leadership and management are much more broad terms than perceived. Both are as complex institutions, but nonetheless, essential for any organizations success. For an organization to succeed, it is vital that they find a balance between the two institutions, i.e leadership and management. This is because only if both the functions are effectively performed can a business operate i n this competitive environment. Both are important jobs. While one gives the corporation a sense of purpose, the other provides it with the push in the right direction. Thus, Peter Drucker has accurately pointed out differences between the two and has given the professionals an insight to the fundamentals of an effective leadership and an efficient management system, which when coupled can lead a business to new heights of prosperity.

An Essay on the American Civil War

An Essay on the Ameri rear end Civil warCivil War EssayThe Killer Angels, By Micheal Shaara tells the story of one of the bloodiest battles during the Civil War The Battle of Gettysburg. The Battle of Gettysburg was fought for three days July 13, 1863, in and around the town of Gettysburg, Pennsylvania. This battle is considered to be the round point of the war, whichever side was to win this battle would overall win the whole war. The Battle of Gettysburg was non only the almost significant of the civil was it was the battle with most casualties in the the Statesn Civil War. One of the biggest questions about the Civil War is why the men of both sides fought. The answer is not as simple as many might think. Most people, before reading this entertain probably thought the South fought the war only be hit they wanted to keep their slaves. This was only the vitrine for a few Southerners, contrary to popular belief only a small percentage of people in the south owned slaves. Each s ide, the northwest and the South had their own reasons, but both also had one similar cause in common for competitiveness in the Civil War. In the arising cause for the South was more about for the correctly to secede, and the North was about preserving the Union. But as the war went on, the causes to fight changed. The North then added that they were trash to set-apart the slaves, and the South fought to keep their constitutional rights to owning a slave.The South fought for their constitutional rights as a separate nation. These ideals definitely molded the modality the war was fought by the South. The partner in crime states seceded from the union over the sheer of states rights and the power of state governments to totally rule over its land and decide its own issues. The South felt as if they were universe controlled by the Northern government, which to felt like a unlike government. Youve gotta tell them that what were fleck for here is the is the freedom from wha t we consider to be the rule of a foreign power I mean, thats all we want. Thats what this war is all about. This quote that was said by Armistead, expresses how the South felt about the North. The South was clearly angry because the North, where the national Government was located did not know what was necessary to help the South prosper. This also shows that the war was not only about sla actually.The Confederates were mostly protecting their families and airplane propeller from destruction, shown brinyly in the later stages of war. To go along with that, many Confederate soldiers expressed the fear of being controlled by the North. This reaction, along with wanting self-government, seemed to be the main reason that kept the Confederates spirits high throughout most of the war, even in spite of the Unions military advantages. many Southerners believing that they would bugger off their own nation also lead to their high spirits. They were attempting to establish a current natio n and were put down by capital of Nebraska. Lincoln claimed that secession was illegal, and did not want to allow the southern states to secede. Now you suppose that we all join a club, a gentlemens club. And then, well, after a time, several of the members began to, uh began to * nuzzle* themselves into our private lives, our home lives. Began tellin us what we could do, what we couldnt do. Well, then, wouldnt any one of us have the right to resign? This quote from the book expresses how the South felt about not being allowed to secede.The Northerners reason to fight in the Civil War was to preserve and restore the union. The Union believed that the Southern States did not have the right to abandon the Union because they were a part of America. When interpreting of theConstitution, there were two different iadeals on the role of the federal government. Federalists believed that the federal government and the executive branch ask to maintain their power for the Union to survive. T he anti-federalists believed that states should keep much of their authority and power within the new nation. Preserving the union was not a very popular cause in The Killer Angels and in the actual Civil War. This was mostly because majority of men didnt want to fight for a cause that didnt have a lot of emotional connection behind it. That is why preserving the Union was not mentioned much though out the book as much as freeing the slaves. I dont really understand it. Never have. The more I think on it the more it horrifies me. How can they look in the eyes of a man and make a slave of him and then quote the Bible? But then right after that, after I left the room, the new(prenominal) one came to see me, the professor. I could see he was concerned, and I respected him, and he apologized for having offended me in my own home.(177). Through this quote one can see just how important the cause for abolishing slavery was to the Northern army. They felt it was their duty to stop the opp ression of blacks, in order to restore the country as a whole.As the Civil War went on, it soon became obvious to most that the Union could not be restored unless slavery, the cause of the conflict was abolished. With that, the objective for the war had been changed. The issue of slavery now mattered to Union Soldiers, especially after Abraham Lincoln issued his Emancipation Proclamation. This officially freed slaves that were being held in Confederate-controlled areas. Many people in the North strange the emancipation, but during the second half of the war, many people began to change their minds when they realized that emancipation could affect Union morale in a positive way by supporting it, Instead of just fighting for the idea of saving the Union, the soldiers were now fighting for the cause of liberty as well.This was the first out on earth where the man mattered more than the state. True freedom had begun here and it would spread eventually over all the earth. But it had be gun here. The fact of slavery upon this fabulously beautiful new clean earth was appalling, but more even than that was the horror of old Europe, the curse of nobility, which the South was transplanting to new soil. They were forming a new aristocracy, a new breed of glittering men, and Chamberlain had come to crush it. But he was fighting for the dignity of man and I that way he was fighting for himself. If men were equal in America, all the former Poles and English and Czechs and blacks, then they were equal everywhere, and there was really no such thing as outlander there were only free men and slaves. And so it was not even patriotism but a new faith. The Frenchman may fight for France, but the American fights for mankind, for freedom for the people, not the land. (27)The cause of liberty, as defined by both sides, figured highly in the reasoning of many soldiers. Those of the North felt they were fighting to not only preserve the Union but to keep alive the spirit of the Decl aration of Independence and of the Constitution. Lastly, and perhaps more pronounced as the War dragged on, the soldiers of both sides fought for each other. Many of us volunteered to fight for the Union. Some came mainly because we were bored at home and this looked like it might be fun. Some came because we were shamed not to. Many came because it was the right thing to do. This is a different kind of army. If you look at history youll see men fight for pay, or women, or some other kind of loot. They fight for land, power, or because a king makes them, or just because they like killing. But were here for something new. This has not happened much, in the history of the world We are an army out to set other men free. America should be free ground, all of it, from here to the Pacific Ocean. No man has to bow, no man born to royalty. Here we judge you by what you do, not by who your father was. Here you can be something. Here is the mooring to build a home. But its not the land. The res always more land. Its the idea that we all have value, you and me. What were fighting for, in the end were fighting for each other. (32)The Civil War gave back Americas title as a country that fights for freedom, a title that America previously claimed to be in its constitution. The Civil War proved that the USA was a country of freedom-fighters. The major similarity between the two sides that appears in the book is how that both sides believed that they were fighting to preserve the rights of others. Soldiers on both sides believed that they were fighting for the same basic idea of liberty, but they interpreted it in completely different ways. pile in the Union believed that the preservation of the U. S. government was most important, with natural rights of humans coming second. The Confederates, believed that the government was more a part of the problem than the solution, and that the solution (for the confederates) was to rebel. In their eyes they saw the North as tyrannica l and controlling. Both sides also turned to nationalistic and patriotic ideas. The nationalism of the Union soldiers was more evident, because Lincoln from the very beginning of the war had been fighting to preserve the Union.With the help of reading The Killer Angels, one will certainly grasp the essence of the Civil War and why it was fought. Both sides knew what they were fighting for and believed their causes were worthy of losing men. While both Northerners and Southerners believed they fought against tyranny and oppression, Northerners focused on the oppression of slaves and the restoration of the union, while Southerners focused on defending their right to self-govern. In the end, the one significant similarity the North and the South had was that they were Americans fighting for their liberties and what they believed in.

The Character of Dee in Everyday Use :: Everyday Use Essays

The Character of Dee in Everyday Use While reading the story Everyday Use by Alice Walker, I found that I had a surprising amount of passion towards the character named Dee, or as she prefers Wangero. The anger that was instilled in me was caused by numerous comments and actions that occurred throughout reading the short story. I olfactory property she was selfish, uneducated and unappreciative of her past and that the way she carried herself was ridiculous. Right from the beginning of my readings you are introduced to a character named Dee, before you ever get the opportunity to warm up to her character, she shows a very selfish characteristic and that trait is repeatedly brought out in the story. From the start, shortly after the introduction to her saucy boyfriend, Dee begins to ask for things. For instance, the desk and the chair, Dee wants to take them to assist spice up her and Hakim the Barbers house when those objects are still in everyday use in their own home. Another instance is when she asks her mother for the quilts her grannie had quilted, her mother said they were for Maggie (Dees sister), Dees reply was that Maggie wouldnt appreciate the quilts and Maggie, being the beautiful person she is, says her older sister can have them. Another reason I had feelings of anger for the character Dee, was that she was uneducated. Not the usual education, such as in college, because she had that, but the education of her heritage, or past. The second statement to her mother was when her mother says Dee, Dee replied saying her new name Wangero, followed by the statement that Dee is dead and that she could no longer bear the name of the people that oppress her. At no point during the story was Dee ladened or even mentioned being oppressed in the past. Then she tries to track back where her name came from, to show her mother it was a slave name or something along those lines. Her mother tracked it back as far as she could remember a nd no such thing was pointed out. To move on to another situation where Dee made herself look foolish and uneducated is, when they are leaving, she tells her mother that she just doesnt understand.

mlk on the problem of god :: essays research papers

As a product of the Black preaching tradition, Martin Luther King Jr. vocalized a good deal on his views regarding the question of the problem of idol. In defining Gods place in the human struggle, Dr. King defined Gods quaternary roles which included God as a creator, upholder of introduction, person in history, and activist. These beliefs were heavily influenced by not only his upbringing and personal experiences, but in addition by his encounters with various intellectual sources including Plato, the death of God theologians, Aristotle, and George W. Davis.First and foremost, King defined Gods role as the creator, the ultimate source of being. man studying Plato and other ancient Greek works, King came across the concept of creation whose existence did not depend on God. King refuted these ideologies, specifically Platos realm of the intelligible which did not depend on any other object for its existence. Instead, he strongly believed that since man was made in Gods image, human intellect was actually a gift from God. Gods creation of intellect made Him more personal to humans, in the sense that He could be referred to as the ultimate source for solving human values and problems. Just as in the case of human intellect, in all areas of life, God was the ultimate source of being.Having clearly defined Gods role as the ultimate creator, it was evident to King that God had to be the ultimate sustainer of existence. This reality occurred to him while studying the death of God theologians who argued that since corruption and evil were spreading in the world, God must be dead. To argue against these theologians, King secern between theoretical and practical atheism. King had no problem with theoretical atheism because it actually challenged us on the question of Gods existence and His omnipresence in human society. On the other hand, King had trouble with practical atheism, meaning those who lived their lives as if God is dead. He argued that practical athe ism is what man was struggling with. God had not died, and in fact was actually very much alert. The problem in Kings view was that too some(prenominal) people were living their lives as if God had died, and thus spreading evil through their social mannerisms. In the end, the fact remained that God was very much alive and the ultimate sustainer of existence.Since Dr. King believed that God is the ultimate creator and sustainer of existence, it is only evident that God had a role throughout the history of mankind.

Revenge In Hamlet Essay -- essays research papers

What do you consider to the main issue(s) of settlement?Shakespe ars Hamlet is a complex recreate where numerous themes are intertwined themes that are essential to the development of the play. The issue of finale and disease, both physical and emotional is very prevalent throughout the duration of the play, as well as part and divine providence. The play also questions madness and whether it can be feigned, as well as corruption and its moral implications. Of course, who could forget the famous To be or not to be soliloquy, where Hamlet not only questions life and death, but many of lifes other uncertainties as well.Undoubtedly, the most essential theme in the development of Hamlet is revenge and question Does revenge pay? vindicate is a frighteningly bloodthirsty emotion, which causes people to act blindly and without reason. Revenge is a theme that is cleverly built upon throughout the extent of the play with it being the driving force behind two of the main characters in the play. The play is introduced by the appearance of the weirdie of Hamlets father in the first scene, which automatically gives the impression that something is amiss. This is later clarified by the statement that Something is decayed in the state of Denmark (Act1 Scene 4 Line 90). The ghost emerges before Hamlet and insinuates that his death was not as nocent as it may seem. The ghost urges Hamlet to Revenge his foul and most unnatural murder (Act1 Scene 5 Line25) and informs him that The serpent that did sting thy fathers life directly wears his crownwork (Act1 Scene5 Line 38). This appears to indicate that Hamlets fathers death was actually murder, and that the deed was committed by King Hamlets brother, Claudius, who had now taken over as King of Denmark. The Ghost taunts Hamlet, telling him that it is part of every mans honour to avenge his death. Hamlet then becomes a part of Denmarks foulness and wretchedness when he agrees to avenge his fathers death. This is the begi nning of a vicious cycle of hatred, death and revenge that destroys many lives.Soon after Claudius marries Hamlets mother, Gertrude, Hamlet feigns madness as a ploy to cover up his attempts to avenge his fathers death and to bring him closer to Claudius. One of the first things Hamlet does in his attempt to prove Claudius guilt is to have The Mousetrap performed in court. The Mousetrap recreates ... ...amned Dane, Drink murder this potion. Is thy union here? Follow my mother. Laertes dies, content that justice has been served and Hamlet himself dies soon after, his fathers death finally avenged.The obsession and need for revenge displayed by our two main characters eventually led them both to their passelfall. Not only did it hurt themselves, but many others close to them. Ophelias death, for example could be blame on Hamlets desire for revenge, whilst Hamlets death occurred as a result of Laertes quest to avenge his fathers death. Hopefully, it is easy to see why I believe that revenge is the core theme in Shakespeares Hamlet. Revenge shapes the entire plot of the play and could be blamed for corrupting Hamlet and Laertes, making them almost evil in their final intentions. Shakespeare highlights the moral implications of revenge, and how a person can be corrupted by their need for revenge. The age-old manifestation An eye for an eye, a tooth for a tooth is outlined perfectly in Hamlet. You cannot receive a punch, return a punch and then all sit down together for a lovely dinner. The second that you retaliate, it starts a horrible chain that is almost impossible to break.

Analysis of Jane Austens Pride and Prejudice Essay -- Jane Austen Pri

Analysis of Jane Austens Pride and PrejudicePride and prejudice is a novel mess in the late seventeenth Century and waswritten by author Jane Austen. The novel is based upon the theme ofmarriage and social settings of the 17th century. The novel is set inan era where women where 2nd class citizens and were inferior to men.This is ever so prevalent in the novel. In the time of which the novelis set women were non meant to meddle in mens affairs theses includedinvolving in politics, participating in financial affairs thisdisabled the women to be independent.This did not allow women to play a greater role in society, in factwomen were supposed to bore birth and bring up and look later thechildren. This was thither only role society which was dominated mymen.A womens objective in life wouldve been to look for a wealthyhusband who may not have necessarily have loved her. This would enablethe women to have a secure future. The first line of Pride andPrujudice sums this upIt is a fair play universally acknowledged, that a single man in possessionof a good fortune must be in want of a wifeThe problems which arise in Pride and Prejudice are that Mr Bennethas five daughters and no sons. This may be the reason why Mrs Bennetis obsessed with acquiring her daughters married.A single man of large fortune four or five thousand a year.What a fine thing for our girlsMrs Bennet ever so mentions the amount the possible candidate earns ayear this shows that the financial aspect is vitally important as itensures there daughters future security. Because Mr Bennet has onlydaughters there will be inheritance given to the daughters as thereare not male but will be give to the closest relat... ...sal. last both of the men are shocked to realize that Elizabeth rejectstheir proposals.The Character Elizabeth is a strong, free thinking women in the novel,and does not believe in the traditional ship canal of doing things. Shebelieves that a person should marry for love, which was rec ognized atthe time at which the novel is set.I think the Jane Austens opinions are pictured in her characters asa means of displaying that traditions some times are wrong. Elizabethhas characteristics of feminism. This shows that Jane Austen was aheadof her time, because she believed that women could be free thinkingand independent and still live a good life. This is portrayed in hercharacters as Elizabeth eventually is loved by Darcy for who she iseven though Darcy recognizes the fact that Lady Catherine De Bourghwill take it upon insult him Marrying her.

Everyday Use: A Mothers Choice Essay examples -- American Literature

A Mothers ChoiceIn her short story terrene Use, author Alice pushchair introduces us to a Mother awaiting the visit of her miss, Dee, who has left her rural upbringing to go away to college. Although we are not told an take away location, the descriptions provided by Miss Walker lead us to believe that the story is set in the very poorest section of the south. Momma narrates this story, and describes to us in her let simple way the dynamics of the family and the conflicts that arise with Dees homecoming. Momma tells us she is uneducated I never had an education. After second grade, the school was closed. She further describes her rough, rural lifestyle. I can work outside all day, breaking ice to get water for washing...One winter I knocked a bull calf straight in the brain between the eyes with a sledge hammer and had the meat hung up to chill before darkfall. Although seemingly simple and backward, Momma clearly describes the differences between her two daughters, the confli ct that comes about with Dees homecoming and the choices she is forced to make between her two girls. Maggie and Dee are two sisters that are as different as night and day. When Momma talks of Maggie, it is with a sad and gentle reflection of this daughters lot in life. Have you ever seen a lame animal, perhaps a cut across run over by some careless person rich enough to be kind to him? That is the way my Maggie walks. Momma tells us, however that Dee, She would always touch anyone in the eye. Hesitation was no part of her nature. Where Dee is pretty and bright, Maggie is scarred and slow. Momma seems more content being in Maggies presence, having more in common with her than with her daughter Dee. She and Maggie tend the house together, ... ...py and shout. The daughter who has the deeper family values, who pick ups the true nature of heritage will be getting the quilts. Although Dee tells momma You just dont understand ... your heritage. it is she who does not understand t he signification of what she holds in her hand.By making Momma the narrator, Alice Walker has given us a simple but clear viewpoint. Listening to Mommas voice, we can better understand the background that makes two daughters so opposite. Momma helps us comprehend the confusion and conflict that Dees arrival back home brings, and how everyone reacts. Through mommas narration, we can follow her judgment process as she wrestles with the decision of who should get the quilts. Without Momma, the reader would not feel as intricately involved in the story or identify with the emotions Alice Walker incorporates in Everyday Use.